To make a payment online you’ll need the following details:

• Your 10 or 12 digit customer reference number (on the top right of your bill)
• Your email address and optionally a mobile phone number
• Your credit or debit card details

Some things you need to know before making a payment:

• The minimum amount we can accept is £5
• If you pay by monthly Direct Debit, and want to make any ad-hoc payments by debit or credit card, payments will be deducted from your next DD installment